FAQ

• What is Shopping Extravaganza?
  • Shopping Extravaganza is a one-day, ultimate shopping experience in which ticket holders receive exclusive discounts at many of our retail stores, a catered lunch, live entertainment and opportunities to win over $90,000 in retailer gift cards and prizes – all while benefiting 47 local charities!


• When is the event?
  • Shopping Extravaganza will be held on Saturday, September 30, 2023.


• How much does each ticket cost?
  • Each Shopping Extravaganza ticket is $40 which includes taxes and fees.


• How much does the organization receive of each ticket?
  • The organizations will earn $25 per event ticket sold under their name.


• What is included with each ticket?
  • Each Shopping Extravaganza ticket includes an event program including exclusive discounts to retail stores throughout the center, two complimentary prize drawing tickets, two entries to the Grand Finale prize, one ticket for a free Ruby’s Diner catered lunch and two tickets for wine tasting.


• Will there be wine tasting?
  • Each ticket includes two tastings of wine. Must be 21+ to enter the tasting room. Absolutely no exceptions.


• How many glasses of wine do participants receive with their ticket?
  • Each 21+ years of age participant receives 2 taste sizes glasses of wine


• Can I purchase additional wine tastings?
  • No. Participants are limited to two taste-size glasses of wine regardless of the amount of tickets purchased.


• If I purchase additional Shopping Extravaganza event tickets, can I use those wine tasting tickets as well?
  • No. The limit is two wine-tasting glasses per 21+ years of age participant regardless of purchase.


• How many stores provide a discount?
  • While we’re still compiling discounts for this year’s event, typically 60+ stores participate with discounts exclusive to Shopping Extravaganza ticket holders. Stores like Armani, Calvin Klein, Tommy Hilfiger, Levi’s, DKNY and many more have participated in the past. Visit our Exclusive Offers page for up-to-the-minute offers!


• Can I purchase more prize drawing tickets?
  • Yes! Additional prize drawing tickets are available at the Prize Drawing Tent for a donation of $5 per ticket. There are no limits to the amount you can purchase. Sales of the prize drawing tickets will be split between the organizations that have 100 or more check-ins.


• When will the prize drawings occur?
  • All tickets will be collected at 11:30a, 1:30p & 3:30p.Winners will be announced at 1p, 3p & 5p. For the best chance at winning, drop your tickets before the 11:30a collection as those will have three opportunities to win!


• Do I have to check-in?
  • Yes, you need to check in to receive your Shopping Extravaganza event program and event wristband. Additionally, organizations that have at least 100 check-ins will receive a portion of the prize drawing proceeds, so checking in will help ensure they achieve their goal!


• Is parking included with my ticket?
  • Free parking is always available in the open-air Citadel Outlets parking lots, in the 5-story parking garage located directly to the right after turning onto Citadel Drive from Telegraph Road and in the 9-story parking structure located off Hoefner Ave. Valet parking is available for $8 located on Citadel Drive outside of Michael Kors and Calvin Klein.


• Is there food included with the ticket?
  • Yes! Each event attendee will receive one free Ruby’s Diner lunch including your choice of a Ruby’s burger, veggie burger, or caesar salad, a bag of chips and a drink. The Lunch Tent will be open from 11 AM – 3 PM.


• Can I purchase a day-of ticket?
  • Yes! We will be selling day-of Shopping Extravaganza Tickets at the Check-In Tent for $45.


• When will the Grand Prize winner be announced?
  • Grand Prize winners will be selected on September 30 at 4 PM at the Grand Finale Prize Tent. Winners will be called out and must be present to win.


• I still have questions!
  • No worries! Visit our Contact page to submit your questions and we’ll get back to you.